When you place an order, we collect your name, email, shipping and billing address, phone number if you give one, and what you bought. Payment card details go straight to our payment processor — they never touch our servers and we never see the full number.
When you browse, we collect standard analytics: pages viewed, roughly where you are by region, what device and browser you're on, and what site sent you here.
When you join the mailing list, we collect your email and whether you open what we send.
Our payment processor, our shipping carriers, our email platform, and our analytics provider. Each one gets only what it needs to do its job. We do not sell your personal information, and we never have.
We use cookies to keep your cart from emptying between pages, remember you're signed in, and count visits. You can block them in your browser — the cart will stop working properly if you do.
Wherever you live, you can ask us to show you what we hold on you, correct it, delete it, or stop emailing you. Email [email protected] and we'll handle it within 30 days. Every marketing email also has a one-click unsubscribe at the bottom.
Order records stay for seven years because tax law requires it. Marketing contacts stay until you unsubscribe. Analytics data is dropped after 26 months.
This store isn't intended for anyone under 16, and we don't knowingly collect their information. If you think we have, write us and we'll delete it.
If this policy changes materially, we'll post the new date at the top and email anyone on the list. Questions go to [email protected].

Copyright 2026. Jess Flame. All Rights Reserved.